Privacy Policy

This Privacy Policy governs the manner in which Electric Brands collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.electric-brands.com and www.brandmasteryaccelerator.com websites (“Site”). This privacy policy applies to the Site and all products and services offered by Electric Brands Pty Ltd.



Personal identification information
We may collect personal identification information from Users in a variety of ways, including (but not limited to) when Users visit our Site, book a call, make a purchase, sign up for emails, or interact with forms. Users may be asked for, as appropriate, their name and email address, and any other details you choose to provide. We collect this information to communicate with you, deliver the products, services or resources you've requested, provide access to our programme or events, and send relevant updates, reminders or follow-ups. We only collect this information when you voluntarily submit it. You're always free to withhold personal information, but doing so my limit your ability to access Site features or services.



Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, device type, operating system, IP address, referral source, and other technical information used to optimise our website performance and security.



Web browser cookies
Our Site uses “cookies” and tracking tools like Meta Pixel, Google Analytics, and Google Tag Manager to improve User experience, track performance, and deliver relevant ads.

Cookies are small files placed on your browser that help us analyse traffic, understand user behaviour, and personalise your experience. You can choose to refuse cookies or set alerts through your browser. If you do, please note that some features of the Site may not function as intended.

We also use Google Tag Manager to help manage and load these tracking tags efficiently across the site.



How we use collected information
Electric Brands collects and uses Users' personal information for the following purposes:

To improve our Site
‍- We use data to understand how visitors interact with our Site and continually improve our offerings.

To send emails
‍- If a User opts in, we may send updates, resources, training invites, and other relevant communications. Users can unsubscribe at any time using the link provided in each email.

To process payments
‍- When a User makes a purchase, payment is securely handled via Stripe. We do not store payment details ourselves. Please see Stripe's privacy policy here: https://stripe.com/au/privacy



How we protect your information
We adopt appropriate data collection, storage and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.

We only work with trusted platforms that comply with the Australian Privacy Act and, where relevant, the General Data Protection Regulation (GDPR).



Sharing your personal information
We do not sell, trade, or rent Users' personal identification information.

We may, however, share it with trusted third-party providers who help us run key parts of our business, including platforms that handle payment processing, appointment scheduling, email communications, website analytics, and targeted advertising on social media or other platforms.

These providers only receive the data they need to do their job and may store or process your information according to their own privacy policies. We only work with partners who meet strict privacy and data protection standards.



Third-party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.



Changes to this Privacy Policy
Electric Brands has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.



Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.



Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Electric Brands Pty Ltd.
ABN:  53 615 805 760
hello@electric-brands.com


This Privacy Policy was last updated on 06/06/2025